Thread: Blackmagic customer service top notch.

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  1. #1 Blackmagic customer service top notch. 
    Junior Member
    Join Date
    Jan 2017
    Just wanted to share with you my experiences with BMD.
    My ursa mini pro just broke down in the middle of a tv series film set, i panicked, somehow I managed to get another one so I can keep the the film rolling.
    I tried to fix it myself, thinking it's just an update or needed cleaning... But at last emailed BMD, they replied waiting the hour, explained to them what was it.. All i had to do send it and they replaced it by a new one..
    For the quality, the service and very affordable professional cinema camera, not even other manufacturers who are 10 time more expensive, can not do.
    Well the point they won my heart 100%., now knowing that i can count on BMD, I've ordered 3 BMCP 4K..
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  2. #2  
    Good to hear.
    Pocket 4K "Chaplin".
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